Shipping policy

Order Policy & Processing Times

  • Orders are processed daily, seven days a week, and are typically shipped within 24 hours. A shipping confirmation email will be sent once your order has been dispatched.
  • Once an order is placed, it cannot be modified or adjusted. Please note that address updates are not always guaranteed.
  • If your order is canceled without prior request, we recommend contacting your financial institution to ensure your payment information is up-to-date. If we have canceled your order due to stock availability, we will notify you directly.

In-Store Pickup

  • You will receive an email confirmation when your order is ready for pickup.
  • To complete your pickup, you must present your order confirmation, a valid photo ID, and the physical debit/credit card used for the purchase.